Quality

Our customers trust us because our services are carried out to the highest standards to guarantee the outstanding quality and reliability of medical equipment 24/7.

Our designed and provided technology management and maintenance services are based on the most innovative certifications available to comply with rigorous industry guidelines and to maintain the high efficiency of delivered services.

Our quality and environmental management systems ensure that our processes are continually improved. The certifications of our Group confirm our success.

We are also CPD Standards Office accredited provider to ensure that all our training, learning and coaching activities are delivered and assessed to the highest standards. 

Althea UK and Ireland's managed services are certified for:

  • the provision of managed equipment services, associated training, consumables, and asset management services against:
    • ISO9001:2015 quality management system
    • ISO14001:2015 environment management system
    • ISO37001:2016 anti-bribery management system

Althea UK and Ireland's in-house diagnostic imaging engineering team is certificated for:

  • the installation, maintenance and repair of diagnostic imaging medical devices and relevant spare parts against:
    • ISO9001:2015 quality management system
    • ISO13485:2016 medical device management system
    • ISO37001:2016 anti-bribery management system

Althea's in-house biomed and endoscopy engineering team is certificated for:

  • the provision of healthcare technology management and associated clinical engineering services to the healthcare community against:
    • ISO9001:2015 quality management system
    • ISO13485:2016 medical device management system
    • ISO14001:2015 environment management system
    • OHSAS18001:2007 occupational health and safety management system
    • ISO27001:2013 information security management system
    • ISO37001:2016 anti-bribery management system

In addition, Althea UK and Ireland has:

  • Health & Social Care Network (N3) accreditation to provide remote diagnostics and integrate with existing hospital IT systems including PLICS
  • MHRA Wholesale Dealer's License for the supply of contrast media under the clinical consumable' management service