New managed service contract with Epsom & St. Helier University NHS Trust

Althea is pleased to announce a new managed service partnership with Epsom & St. Helier University Hospitals NHS Trust. The service, which commenced on 1st April 2017, includes a comprehensive asset replacement programme as well as the managed maintenance of 77 clinical imaging systems.

Within the first eighteen months of the new service patients will benefit from the replacement of nineteen mobile and fixed systems, a DR upgrade on two x-ray rooms, as well as the supply of two service efficiency ultrasound units.  This initial investment of £2.25M in new technologies is being co-ordinated by Althea’s vendor-neutral experts with demonstrations already underway to support each clinical team select the most appropriate equipment for their patients.

In advance of equipment being replaced the service includes the high-quality planned preventative and reactive maintenance of all clinical imaging systems including three CT & MR scanners, a cardiac cath lab, twenty x-ray units and seventeen ultrasounds.  All maintenance activities are being performance-managed by the single point-of-contact Service Centre which is open 8am to 8pm Monday to Sunday as standard.  Maintenance is being delivered by a flexible combination of original equipment manufacturers and independent service organisations (ISO) including Althea’s on-site engineering team.

David Rolfe, Althea’s UK&I CEO, explained “We are delighted to be working in partnership with Epsom & St. Helier University Hospitals to ensure they have the latest diagnostic technology for their patients.  The managed service is a flexible and cost effective way for the hospital to invest in high-quality care facilities as part of a sustainable long-term plan.”

Darren Rees, Procurement Project Manager at the Trust, said: “To have our Radiology capital plan agreed for the next seven years is a massive benefit and one which allows our Radiology staff to plan equipment evaluations and installations in advance – a comfortable position for everyone involved.  This agreement alleviates the need for Procurement and Radiology staff to go through the capital bidding process on each piece of equipment; relieves us of the burden of managing the numerous maintenance agreements we had previously; and significantly lowers our risk in terms of equipment failure.”

Head of Radiology Services, Mina Deved, added: “The Radiology managed service will provide valuable support to the Radiology team in managing equipment replacement projects and is a cost-effective solution for equipment maintenance and breakdowns.  In addition, a newly-refurbished Radiology department with state-of-the-art equipment to replace all ageing equipment will offer improved patient experience with access to high-quality imaging and greatly improved staff morale to encourage recruitment and retention of existing staff.”

To hear more about the equipment demonstrations and installations at the Trust, follow Althea on Twitter @AsteralUK.

Photograph courtesy of Darren Rees.