Maintenance

Our ISO13485-certified multi-vendor maintenance service is designed to improve equipment performance and optimise costs.  Whether a whole portfolio or individual assets we offer expert technical support across all diagnostic imaging, endoscopic and biomed equipment.

Service Overview

We offer industry-leading maintenance and repair services across all healthcare assets in Radiology, Cardiology, Endoscopy and Biomed – from individual assets to whole-portfolios.

Key features of our ISO13485- and ISO9001-accredited service includes:

  • Multi-vendor maintenance on diagnostic imaging equipment including MR, CT, cath lab, mammography, nuclear medicine, x-ray, fluoroscopy and ultrasound
  • Olympus endoscope, camera stack, and associated equipment maintenance including free of charge loan equipment
  • Managed maintenance service across diagnostic imaging modalities
  • On- or off-site biomedical engineering services
  • Whole-hospital integrated healthcare technology management

Benefits include:

  • Equipment uptime in excess of 99% meaning up to three additional days of usability per asset compared to standard manufacturer uptimes
  • Four second average pick-up time at the Customer Service Centre
  • One hour engineer response times
  • Single point-of-contact so clinical staff can maintain focus on patient care
  • Real-time, web-portal access to your inventories and their repair status

Biomed

Cardiology

Endoscopy

Radiology

How to buy our services

We feature on a number of UK NHS Frameworks, including NHS Supply Chain, having been appointed onto each after a rigorous OJEU procurement process.  Where services are below the OJEU threshold e.g. individual maintenance contracts these can be procured directly from us.

Insights

Blog: David Rolfe on Althea becoming world’s largest, independent managed service healthcare provider

“It’s an honour to announce that following the recent acquisition and integration of TBS, Althea has now become the world’s largest, independent managed service provider..."

Althea’s biomed merger ensures position as world’s largest independent hospital service provider

“We offer hospitals efficiency and flexibility. We have the healthcare knowledge, clinical expertise, and technical excellence to offer healthcare providers..."

Althea changes UK market as the new world-class independent provider

"Asteral, MESA, and TBS have been pioneering in the UK & Ireland for over 15 years.  Now, as Althea, we have the capability and infrastructure to support clinical teams across all..."