Althea, the UK’s leading managed equipment service company for the NHS, is delighted to announce it has been awarded N3 accreditation for remote diagnostic services, allowing Althea’s maintenance engineers remote access to diagnose and resolve faults on critical medical equipment.
N3 is the national broadband network provider for the NHS – connecting all NHS locations and over one million employees across England and Wales. The secure network provides the foundations to deliver a number of NHS components – including the NHS Picture Archiving and Communications System – and will enable Asteral to establish secure connections from its own engineers to medical devices that are managed and maintained by Asteral, allowing remote diagnostics and fault resolution.
Approved in January 2014 and due for installation in March 2014, the N3 approval process has involved Althea meeting a number of stringent criteria based on information governance standards set by the Health and Social Care Information Centre (HSCIC).
Asteral’s Director of Programme Management said, “This accreditation is another significant step forward for us and our customers, as we strive to offer genuine alternatives and enhanced levels of service to existing and new customers. Access to the N3 network provides another parameter for us to continue to deliver enhanced levels of service delivery, reduce downtime and increase efficiency.”